Player Wellbeing First

Pirots Responsible Gaming – Play Safe, Stay in Control

At Pirots, we believe betting should always stay fun. Our responsible gaming programme gives every Filipino player the tools, knowledge, and support they need to keep their play healthy and in check. Laro nang tama — play the right way.

pirots

Pirots is committed to responsible gaming. If you or someone you know needs help with gambling, contact our support team 24/7 at support@pirots.best. You are never alone.

Betting Is Entertainment — Not a Necessity

Responsible gaming is one of the most important values at Pirots. We know that the vast majority of our players enjoy betting as a form of entertainment — the same way others enjoy watching a basketball game or going to the movies. For most kabayan, it's casual, controlled, and fun.

But we also know that for a small number of people, gambling can become a problem. And we take that seriously. That's why Pirots has built a full suite of responsible gaming features directly into the platform — not as an afterthought, but as a core part of how we operate.

Whether you're placing casual bets on the NBA, spinning through our casino games, or getting into volleyball betting during UAAP season — you deserve a platform that watches out for you. Pirots does that.

You must be 21 years of age or older to use Pirots. We enforce this strictly and conduct identity verification on all accounts.

Responsible gaming at Pirots means giving you real control — over how much you deposit, how long you play, and whether you need a break. If you ever feel that your gambling is getting out of hand, our tools and support team are here, no judgment, anytime of day or night.

Example: Your Control Dashboard
Daily Deposit Limit₱500 / ₱1,000
Weekly Session Time8 hrs / 20 hrs
Monthly Bet Limit₱3,200 / ₱10,000
Loss Limit (Weekly)₱700 / ₱2,000

Adjust limits anytime from your Pirots account settings.

Tools That Keep You in the Driver's Seat

Every Pirots player has access to these responsible gaming features, built directly into their account — no extra steps needed.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your Pirots account. Once the limit is reached, no more deposits are accepted until the period resets. You can lower limits immediately; increases take 24 hours to apply.

Loss Limits

Define how much you are comfortable losing in a given timeframe. When your losses hit the threshold you set, Pirots will pause your betting activity for the rest of that period. It's a hard stop that protects you from chasing losses.

Session Time Limits

Set a maximum session duration so you know exactly how long you've been playing. When your time is up, you'll get a notification and the option to log off. Keeping track of time is one of the simplest ways to stay in control.

Reality Check Reminders

Receive regular pop-up reminders showing how long your current session has lasted and a summary of your net position. These nudges keep you aware of how much time and money you've spent, so gaming stays intentional.

Cooling-Off Period

Need a short break from betting? Set a cooling-off period of 1 day, 1 week, or 1 month. During this time, your account remains open but you cannot deposit or place bets. It's a breathing space — no drama, no judgment.

Self-Exclusion

If you feel you need a longer break from gambling, you can request self-exclusion for a period of 6 months, 1 year, 3 years, or permanently. Your account will be closed and you will not be able to reopen it until the period ends — or ever, for permanent exclusion.

Setting Your Limits Takes Less Than a Minute

Pirots makes it easy to activate any responsible gaming tool from your account. Here's how to do it, step by step.

1

Log In to Your Pirots Account

Head to pirots.best/login and sign in with your registered email and password.

2

Go to Account Settings

Click on your profile icon in the top-right corner and navigate to "Account Settings" from the dropdown menu.

3

Select "Responsible Gaming"

You'll find a dedicated Responsible Gaming tab with all available tools — deposit limits, loss limits, session timers, cooling-off, and self-exclusion.

4

Set Your Preferred Limits

Choose the tool you want, enter your preferred limit or duration, and confirm. Protective limits take effect immediately. Increases require a 24-hour cooling period.

5

Contact Support Anytime

If you need help activating any tool urgently — especially self-exclusion — contact our live chat support 24/7 and they will handle it for you right away.

From Our Players

"Nung na-set ko yung deposit limit ko sa Pirots, mas nag-enjoy pa ko sa laro kasi alam ko na hindi ko ma-o-overspend. Game changer talaga." — Mark D., Zamboanga


"Nag-request ako ng cooling-off period for one week, and yung support team nila nag-assist agad. Walang tanong, walang judgment. Salamat Pirots." — Grace T., Siargao

Is Your Gambling Still Under Control?

Answer these questions honestly. If two or more apply to you regularly, it may be time to use one of our responsible gaming tools or talk to someone.

Do you spend more money on gambling than you originally planned to?

Do you find yourself betting to try to win back money you previously lost?

Has gambling affected your relationships with family or friends?

Do you feel anxious, irritable, or restless when you are not gambling?

Have you borrowed money or sold belongings to fund your gambling?

Do you think about gambling even when you are at work, school, or spending time with loved ones?

Have you tried to stop or cut back on gambling but found it difficult?

If two or more of these sound familiar, please reach out. Contact our support team at support@pirots.best or use the self-exclusion tool in your account settings. Getting support is a sign of strength, not weakness.

Responsible Gaming – FAQs

Got questions about how Pirots handles responsible gaming? Here are the most common ones we hear from players.

Log into your Pirots account, go to Account Settings, and click the "Responsible Gaming" tab. From there, select "Deposit Limits", choose your preferred timeframe (daily, weekly, or monthly), enter your limit amount in Philippine Pesos, and confirm. The limit takes effect immediately. Remember, you can lower limits right away — but increasing them requires a 24-hour waiting period.

No — and that's intentional. Self-exclusion is designed to be a firm commitment. Once activated, it cannot be reversed or shortened before the exclusion period ends. This ensures the tool is genuinely protective and not just a symbolic gesture. For temporary breaks, consider using the shorter cooling-off period option instead.

Your real-money account balance will be returned to you via your registered withdrawal method after your self-exclusion request is processed and verified. Any pending bonus funds will be forfeited in line with our Terms and Conditions. Contact our support team at support@pirots.best if you have questions about a specific balance.

No. When you activate a cooling-off period or self-exclusion, Pirots automatically suppresses all promotional communications to your registered email and mobile number for the duration of that period. You will still receive transactional emails related to your account security, balance, and withdrawal processing.

Limits can only be set by the account holder themselves due to our privacy and data protection obligations. However, if you are concerned about a family member's gambling on Pirots, please contact our support team at support@pirots.best. We will treat any report with sensitivity and take appropriate action within the bounds of our responsible gaming policy.

Yes. Our support team includes Filipino-speaking agents who are trained in responsible gaming conversations. You can reach them anytime via live chat on the Pirots platform or by emailing support@pirots.best. Whether you prefer to communicate in English or Filipino, we've got you covered — walang hiya, huwag mag-atubili.

Play Smart. Stay in Control. Enjoy Pirots.

Responsible gaming is at the heart of everything we build at Pirots. Join us knowing that your wellbeing is always our priority — not just your bets. Ready to play the right way?

21+ only. Gambling can be addictive — please play responsibly. Need immediate help? Email support@pirots.best anytime.