At Pirots, we take your personal data seriously. This Privacy Policy explains exactly what information we collect when you use our platform, how we use it, who can access it, and how you can exercise your rights as a data subject under Philippine law. Walang tinatago — everything is laid out clearly right here.
Last updated: June 2025 | Effective for all registered Pirots accounts.
Pirots complies with the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations. For data privacy concerns, email us at privacy@pirots.best.
This Privacy Policy applies to all users of the Pirots platform, accessible at pirots.best. Pirots ("we", "us", "our") is the data controller responsible for the personal information you provide when you register, play, deposit, withdraw, or interact with us in any way.
We understand that privacy is a big deal — especially when real money is involved. That's why we've designed our data practices to be as transparent and as protective of your information as possible. This policy tells you precisely what we collect, why we collect it, and who else might see it. No fine print, no hidden surprises. That's the Pirots promise to every kabayan who plays with us.
By creating a Pirots account and using our services, you confirm that you have read and understood this Privacy Policy. If you disagree with any part of it, please do not use the platform.
This Privacy Policy should be read together with our Terms and Conditions and Responsible Gaming Policy.
Pirots collects personal data across several categories depending on how you interact with our platform. Below is a breakdown of what we may hold about you:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, gender | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account updates |
| Government ID Data | ID type, ID number, copies of valid IDs (passport, driver's license, UMID, PhilSys) | KYC verification process |
| Financial Data | GCash/Maya account reference, bank account details, transaction history | Deposits, withdrawals & payment verification |
| Usage Data | Login times, IP address, device type, browser, pages visited, bets placed | Automatically during platform use |
| Communications Data | Live chat transcripts, support email content, survey responses | When you contact us |
We do not collect sensitive personal information such as biometric data, health records, or religious/political affiliations, except where strictly required by applicable law or regulation.
Pirots collects your personal data through the following means:
You provide data directly to us when you register an account, complete KYC verification, make a deposit or withdrawal request, contact our support team, participate in promotions or surveys, or update your account profile.
When you use the Pirots platform, our systems automatically collect technical and usage data. This includes your IP address, device identifiers, browser type and version, operating system, referring URLs, pages visited, time spent on the platform, and betting activity. This happens whether you're on a desktop browser or a mobile device.
In some cases, we may receive data about you from third parties, including:
We use the personal data we collect only for legitimate, clearly defined purposes. Here's a full list of how your data is used on the Pirots platform:
You can opt out of marketing communications at any time by updating your notification preferences in your account settings or by emailing privacy@pirots.best.
Under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, Pirots processes your personal data on the following legal grounds:
Pirots does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Full stop. We may, however, share your data with the following categories of recipients where necessary:
Trusted third-party vendors who process data on our behalf to provide the Pirots service — including payment processors, identity verification providers, cloud hosting providers, customer support software, and analytics tools. All such providers are bound by data processing agreements that require them to handle your data securely and only for the purposes we specify.
Pirots may be required to disclose personal data to government agencies, law enforcement, or regulatory bodies — such as the Anti-Money Laundering Council (AMLC) or Philippine gaming regulators — in compliance with applicable law or court orders. We will notify you of such disclosures where legally permitted to do so.
Where Pirots operates under a group corporate structure, data may be shared internally for operational purposes, subject to the same data protection standards applied to all external sharing.
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. You will be notified before your data is subjected to a new or materially different privacy policy.
Pirots uses cookies and similar technologies to improve your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences, keep you logged in, and understand how you use the site.
We use the following types of cookies:
You can manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Pirots platform.
Pirots retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention guidelines are:
When data is no longer required, it is securely deleted or anonymised so it can no longer be linked back to you.
Pirots takes data security seriously. We implement a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure:
While we take all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. We encourage you to use a strong, unique password for your Pirots account and to never share your login credentials with anyone.
Under the Philippine Data Privacy Act of 2012, you have specific rights regarding your personal data. Pirots is committed to honouring these rights fully. Here is what you are entitled to:
To exercise any of these rights, contact our Data Privacy Officer at privacy@pirots.best. We will respond to all valid requests within fifteen (15) working days.
Pirots does not knowingly collect personal data from individuals under the age of 21. Our platform is strictly for adults as required under Philippine gaming regulations. If we discover that we have inadvertently collected data from a minor, we will immediately delete that data and close the associated account.
If you are a parent or guardian and believe your child has registered on Pirots, please contact us immediately at privacy@pirots.best so we can take action right away.
The Pirots platform may occasionally contain references to third-party services — such as payment gateways like GCash or Maya — which operate under their own privacy policies. Once you leave the Pirots platform and navigate to a third-party site or service, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party services you use in connection with your Pirots account.
Pirots may update this Privacy Policy from time to time to reflect changes in our practices, regulatory requirements, or platform features. When we make material changes, we will notify registered players via email and/or a prominent notice on the platform, at least seven (7) days before the changes take effect where practicable.
The most current version of this Privacy Policy will always be available at pirots.best/privacy-policy. The date at the top of this page indicates when it was last updated. We recommend checking this page periodically, especially if you are concerned about how your data is being used.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Pirots handles your personal data, you can reach our Data Privacy Officer directly:
We aim to acknowledge all privacy-related requests within three (3) working days and resolve them within fifteen (15) working days. For complaints that cannot be resolved directly, you may refer the matter to the National Privacy Commission of the Philippines.
The Data Privacy Act of 2012 (RA 10173) gives every Filipino eight core rights over their personal information. Pirots honours all of them.
Know what data we collect and why we collect it.
Request a copy of any personal data Pirots holds about you.
Have inaccurate or incomplete data corrected promptly.
Request deletion of your data where no retention obligation applies.
Receive your data in a structured, readable format.
Opt out of direct marketing processing at any time.
Suspend or withhold processing of your data in certain situations.
File a complaint with the National Privacy Commission (NPC).
At Pirots, data protection isn't an afterthought. Every system, process, and policy is designed with your privacy in mind from day one.
Every aspect of our data handling is aligned with the Philippine Data Privacy Act and the NPC's guidelines. We don't just say it — we operate it daily.
All data moving between your device and Pirots is encrypted using bank-grade SSL technology. Your personal and financial information is protected end-to-end.
Your data is not freely visible inside Pirots. Only personnel with a specific need — support, compliance, finance — can access the relevant data, and every access is logged.
Pirots does not and will never sell, rent, or monetise your personal data to third parties. Your information serves one purpose: making your Pirots experience better.
Change your mind about receiving promos? Opt out anytime through your account settings or by emailing us. No hoops to jump through, no waiting period.
We have a designated Data Privacy Officer you can contact directly at privacy@pirots.best — a real person who handles your data concerns, not just a generic inbox.
Whether you're in General Santos or anywhere across the archipelago, Pirots keeps your data and your money protected every step of the way.
VIP players at Pirots — premium treatment with maximum data protection included.
Volleyball betting on Pirots — fast, secure, and fully compliant with Philippine privacy law.
Now that you know exactly how Pirots handles your personal information, you can bet with full confidence. Join hundreds of thousands of Filipino players who trust Pirots every day. Laro na, kabayan!
21+ only. Please gamble responsibly. Read our Responsible Gaming policy.